End User License Agreement and Refund Policy

DRAFT — pending legal and tax review. Not approved for live sales.

1. A purchase grants a non-exclusive license to keep using the purchased offline software version.
2. You are responsible for your own installation environment, backups, and compliance with applicable law.
3. Security and bug fixes within the purchased major version are free.
4. New major-version AI upgrades require a separate purchase. Assisted services include updates for 12 months.
5. On-site service is available only in designated areas; travel costs are separate. If your location is outside our service area, the on-site setup fee is fully refunded before the visit.
6. Review AI output independently, particularly for important or medical decisions.

End User License Agreement and Refund Policy

Digital downloads generally cannot be returned after delivery, except where applicable law requires otherwise. If your location is outside the designated on-site service area, we fully refund the on-site setup fee before the visit. Contact support for billing errors or defects. Pending legal review.

Payments are handled by Stripe and transactional email by Resend. We store purchase email, payment references, download logs, and hashes of authentication tokens for fulfillment, fraud prevention, and support. We do not receive card numbers.